Professional certifications have been an important part of the computing industry for many years and will continue to become more important. Many reasons exist for these certifications, but the most popularly cited reason is that of credibility. All other considerations held equal, a certified employee/consultant/job candidate is considered more valuable than one who is not.
The most important goal of this book is to provide you with knowledge and skills in Unified Communications, deploying the Cisco Unified Communications Manager product. Another goal of this book is to help you with the Cisco IP Telephony (OPT) Part 2 exam, which is part of the Cisco Certified Voice Professional (CCVP) certification. The methods used in this book are designed to be helpful in both your job and the CCVP Cisco IP Telephony exam. This book provides questions at the end of each chapter to reinforce the chapter content. Additional test preparation software from companies such as http://www.selftestsoftware.com will give you additional test preparation questions to arm you for exam success.
